Pemanfaatan Aplikasi Customer Relation Management pada koperasi
نویسندگان
چکیده
منابع مشابه
Modelling Customer Attraction Prediction in Customer Relation Management using Decision Tree: A Data Mining Approach
In Today’s quality- based competitive world, known as knowledge age, customer attraction is of ultimate importance. In respect to the slogan “customer is always right”, customer relation management is the core of an organizational strategy playing an important role in four aspects of customer identification, customer attraction, customer retaining, and customer satisfaction. Commercial organiza...
متن کاملPerformance Comparison of Enterprise Applications on Mobile Operating Systems
Seiring kemajuan dalam teknologi ponsel, Smartphone memiliki kemampuan untuk mengakses layanan web dalam aplikasi pengguna berinteraksi untuk mengambil dan mengirim informasi dari dan ke layanan web. Karenanya, Smartphone semakin meningkat popularitasnya. Pemanfaatan layanan web baru dan layanan web yang telah ada juga akan tumbuh pesat. Makalah ini memberikan perbandingan dari dua jenis utama ...
متن کاملA Study towards the Relation of Customer Relationship Management Customer Benefits and Customer Satisfaction
The purpose of this study is to investigate the efficacy of customer relationship management (CRM) benefits for customers in relation to customer satisfaction. A model has been developed and empirically tested through survey data collected from 150 customers of three Malaysian companies. The results indicate that the benefits of CRM for customers have had a significant positive effect on their ...
متن کاملmodelling customer attraction prediction in customer relation management using decision tree: a data mining approach
in today’s quality- based competitive world, known as knowledge age, customer attraction is of ultimate importance. in respect to the slogan “customer is always right”, customer relation management is the core of an organizational strategy playing an important role in four aspects of customer identification, customer attraction, customer retaining, and customer satisfaction. commercial organiza...
متن کاملIncreasing Customer Intimacy through Customer Relationship Management
Customer intimacy is a relationship between a company and its customer, where the company collects information to better understand and serve the customer. Many online companies want to establish this relationship, and if successfully formed, it is expected that customer loyalty will increase, resulting in increased revenue for the company. However, the desire of the company to collect intimate...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: MATRIK : Jurnal Manajemen, Teknik Informatika dan Rekayasa Komputer
سال: 2019
ISSN: 2476-9843,1858-4144
DOI: 10.30812/matrik.v19i1.474